Communicating and Influencing: overview
Communicating and Influencing means communicating clearly and persuading others with evidence and empathy. This overview summarises how to evidence it in applications and interviews.
Assessors look for: evidence that you tailor messages, listen, and influence without relying on hierarchy.
Definition in practice
Write one clear example. Show sequence and judgement in Action. Avoid confusing this behaviour with other elements. Leadership: influencing is about persuasion and clarity, not formal authority.