Communicating and Influencing interview questions

Behaviour interview questions for Communicating and Influencing. Prepare STAR examples that show communicating clearly and persuading others with evidence and empathy.

Assessors look for: evidence that you tailor messages, listen, and influence without relying on hierarchy.

Example questions

  • Tell us about a time you demonstrated Communicating and Influencing.
  • Give an example of when you had to tailor the message to the audience.
  • Describe a situation where you listened first and how you decided what to do.
  • Tell us about a time your approach to communicating clearly and persuading others with evidence and empathy did not go to plan.
  • How do you make sure your work shows evidence that you tailor messages, listen, and influence without relying on hierarchy?

Answering well

  • Pick one example; do not leap between three stories.
  • Spend most of your time on Action.
  • End with a result and a brief reflection.
  • Do not confuse this behaviour with Leadership: influencing is about persuasion and clarity, not formal authority.

See the Communicating and Influencing hub and behaviour interview guide.

Next step

Download the free STAR template pack

Get the template