Changing and Improving interview questions
Behaviour interview questions for Changing and Improving. Prepare STAR examples that show seeking better ways of working and adapting to change.
Assessors look for: evidence that you improve processes, adopt better approaches and help others through change.
Example questions
- Tell us about a time you demonstrated Changing and Improving.
- Give an example of when you had to identify a weakness in a process.
- Describe a situation where you tested a better approach and how you decided what to do.
- Tell us about a time your approach to seeking better ways of working and adapting to change did not go to plan.
- How do you make sure your work shows evidence that you improve processes, adopt better approaches and help others through change?
Answering well
- Pick one example; do not leap between three stories.
- Spend most of your time on Action.
- End with a result and a brief reflection.
- Do not confuse this behaviour with Making Effective Decisions alone: change needs concrete improvement, not just a choice.
See the Changing and Improving hub and behaviour interview guide.