How to become an Administrative Officer

There is no single path into Administrative Officer roles. Campaigns hire from inside government and from outside, using Success Profiles to compare evidence fairly.

Build evidence at the right level

At AO, assessors expect: reliable delivery of your own work, clear communication and helpful teamwork on everyday tasks. Collect examples that show that depth before you apply.

Application route

  1. Find an open campaign on Civil Service Jobs.
  2. Note the behaviours and word limits in the advert.
  3. Write STAR statements pitched at AO.
  4. Prepare for a behaviour interview using the same examples.

See the AO grade hub and interview guide.

Next step

Download the free STAR template pack

Get the template